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Effect of Pandemic on Hotel Industry and Career Options in the Industry Post Pandemic

22 February 2022

Resource Person: Ms. Ankita Auddy, Sales Manager-Corporate sales, Hotel Westine,

Ms. Ankita Auddy, Sales Manager-Corporate sales, Hotel Westine, spoke about effects of pandemic on the hotel industry and career options in the hospitality sector covering hotels, resorts, motels, hostels, cruise ships etc. Staff in hospitality sector take care of customer needs, wants and they try to meet the high standards of customer expectations. People in hospitality management need to perform diversified roles as they are dealing with public.
She said that Covid has affected the hotel business. Corporate travelling had reduced from 10 to 50 % but post Covid it has started increasing by 25%. Covid led hotels to reinvent and become innovative, leading them to to offer home delivery, visiting homes for organizing parties, making the living room in the hotel with the dining room as customers get the feeling of restaurants.
While explaining the opportunities in hotel industry she said MBA freshers can make a career in sales, marketing, Human resource and purchase departments. Also, they can explore the venues of becoming a Hotel Manager, Event Coordinator, heading housekeeping etc.

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